How to Create a Facebook App

To connect social messaging channels, you need an active Facebook App in live mode. Follow the steps below to create and publish your app:

1. Navigate to Facebook Developers page and sign in with your Facebook account

2. Click Create App

3. Fill in the required app details and finish the creation process

4. Navigate to Publish

5. Make sure that app meets all requirements and press Publish

Once your Facebook App is created and successfully published, you can connect your social messaging channels and start receiving messages directly in Helpdesk MX - all from a single, unified chat interface.